Return Policy
Customers in the United Kingdom, United States, and Ireland may return eligible items within 30 days of receiving their order.
Return Conditions
Returned items must be:
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Unused, unwashed, and in resalable condition
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Returned with original packaging and any included accessories (if applicable)
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Accompanied by proof of purchase (order number or confirmation)
Start a Return
Please submit a return request through the store’s support or order page. If approved, you will receive the return address and instructions. Returns sent without approval may be refused.
Return Shipping
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Change-of-mind returns: you are responsible for return shipping costs.
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Wrong, damaged, or defective items: return shipping will be covered or a suitable solution will be provided where available.
We recommend using a tracked shipping service, as returns lost in transit may not be eligible for a refund.
Refund Timeline (3 Days)
After we receive and inspect your return, approved refunds are issued to the original payment method within 3 days. Banks may take additional time to post the refund.
